Refund policy

Please take a moment to read any terms and conditions checkboxes on items before ordering (if applicable). Speciality items may have a specific processing/turnaround time and specific refund/cancellation terms. 

If your order arrived damaged, please contact me at contactplanitwithstickers@gmail.com to reach a resolution. To prevent delays, include your order number, photos of your order, and any necessary information.  

Declined/Rejected Packages

If a package is refused or declined upon delivery, the customer is responsible for any duties, return shipping fees, and any additional costs required to resend the package. Original shipping fees are non-refundable.

Return & Refund Policy for Rejected Orders

If a package is returned due to refusal to pay import duties or any other reason, a restocking fee will be deducted from the refundable amount to cover return processing costs:

• Orders under $50 CAD → $7 CAD restocking fee
• Orders between $50–$75 CAD → $8.50 CAD restocking fee
• Orders between $75–$100 CAD → $10 CAD restocking fee
• Orders over $100 CAD → $15 CAD restocking fee

Refunds will be issued for the product cost only, minus applicable restocking fees. Shipping costs are non-refundable.

If the refundable product amount is less than the applicable restocking fee, no refund will be issued, but the customer will not be charged anything additional.

Non-Refundable Items

If your order contains item(s) marked as "final sale" or "non-refundable", these items cannot be canceled or refunded. If such an item arrives damaged, please contact us at contactplanitwithstickers@gmail.com, and we will assist you.